Group access for many customers

Sometimes you want to change the groups of many customers at once, for example to give every customer a new sports group or to take an old one away. You do not have to open each customer. Follow these steps to change group access for several customers together.

Steps

1. Open Customers: Open the playlist and click Customers in the bar on the left of the editor.
2. Start selecting: Click the ticked-list icon next to Add, at the top of the customer list. A tick box appears in front of every customer. Or hold Ctrl and click a customer: that starts it too.
3. Pick the customers: Click the customers you want to change, or click Select all at the bottom of the list. Ctrl + click adds or removes one, Shift + click picks everyone between the last one and this one, Ctrl + A picks all shown. The bar at the bottom shows how many are selected.
4. Open group access: Click Group access in the bar at the bottom.

5. Choose what to do: At the top of the window, click Give access, Take away, Set exactly or Use a bouquet. The line under the buttons explains your choice.
6. Tick the groups: Click Channels, Movies or Series and tick the groups you want to change.

7. Apply: Click Apply to, followed by the number of customers, for example Apply to 12.
8. Stop selecting: Click the × in the bar at the bottom.

A message tells you how many customers changed. Customers who already had what you asked for are left as they are.

The three choices

• Give access: The ticked groups become visible to the selected customers. Everything else each customer has stays as it is.
• Take away: The ticked groups are hidden from the selected customers. Everything else each customer has stays as it is.
• Set exactly: Each selected customer gets exactly the ticked groups. Every other group is hidden, in all three types.
• Use a bouquet: Each selected customer gets the groups of the bouquet you pick, and keeps following it: when you change the bouquet, they change too. More in Bouquets.

Good to know

• Important: Set exactly counts channels, movies and series together. If you only tick channel groups, the selected customers lose all movies and series. Tick those too if they should keep them.
• If you choose Set exactly without ticking anything, M3UTool asks first, because those customers would see nothing at all.
• Take away leaves a customer with only some groups of that type. From then on, new groups of that type stay off for them until you give access. More in Group access.
• Tip: Type in the search box above the list first. The button then reads Select all shown and picks only the customers the search shows.