Add a customer

Adding a customer gives a person their own login to your playlist. You name them, choose what they watch and enter the provider login behind them. Follow these steps to add a customer.

Steps

1. Open Customers: Open the playlist and click Customers in the bar on the left of the editor.
2. Click Add: Click Add at the top of the customer list. A short form with three steps opens on the right.

3. Name the customer: On Their name, type a Customer name. Only you see it, so pick something you recognise, for example "Anna Novak" or "Grandma's TV".
4. Check the login: Login username and Login password are already filled in with random values. Keep them or type your own. The round arrow inside each field makes a new random value.
5. Go on: Click Next.

6. Choose what they watch: On What they watch, click Choose groups and tick the groups this customer may see. Leave everything ticked to give them the whole playlist. More in Group access.
7. Go on: Click Next.
8. Enter your source login: On Your source login, type the Provider username and Provider password you bought from your provider for this customer. M3UTool tests the login as soon as both fields are filled in.
9. Check the end date: A working login fills in Expires on with the end date your provider has for it. Change it if you sell a different period, or clear it for no end date.
10. Set the devices: Set Max devices to the number of M3UTool apps that may watch at the same time.
11. Create: Click Create customer. A window opens with everything the customer needs to sign in. More in Give a customer their links.

The options

• Customer name: A label for you. The customer sees it at the top of their own page.
• Login username and Login password: What the customer types into their player. If the username is already taken, M3UTool offers a free one.
• Include offline channels: When this is on, channels that failed their last check stay in this customer's list. When it is off, they are left out until they work again.
• Provider username and Provider password: Your provider's login for this customer. M3UTool puts it into the channel addresses so the video plays from your provider. The customer never sees it.
• Test connection: Tests the provider login again. It shows Login OK with the provider's end date, or a message that says what went wrong.
• Expires on: The last day this customer can watch. Leave it empty and the customer never expires.
• Max devices: How many M3UTool apps can watch at the same time. Example: 2 lets a customer watch on the TV and the phone at once. Other player apps, like Smarters, never count.

Good to know

• Note: The Add button is greyed out when you have as many customers as your plan allows. The number under Customers shows where you stand, for example "12 of 250".
• If your playlist uses more than one provider, the form asks for one login. It is used for every provider until you enter a login per provider. More in Provider logins.
• Tip: Give each customer their own provider login. Your provider counts connections per login, so customers who share one get in each other's way.